Lost Baggage

retreive_enIf your baggage is missing you should contact the handling agent of your airline.

Aviapartner

Aegean Airlines, Aer Lingus, Air Baltic, Air Europa, Air Serbia, Air Transat, All Nippon Airways, BMI Regional, British Airways, CSA Czech Airlines, Easyjet, El Al, Emirates, Ethiopian Airlines, Etihad Airways, FlyEgypt, HOP Airlines, Iberia, KLM, Meridiana Fly, Nouvelair, Onur Air, Pegasus Airlines, Qatar Airways, Ryanair, SAS Scandinavian Airlines, Sun Express, TAP Portugal, Transavia, TUIfly, Tunisair, Turkish Airlines, Vueling

Contact
baggagebru@welcomeservices.be

+32 (0)2 753 77 07 (between 9 am and 5 pm)


Swissport

Work stoppage at baggage handler Swissport on 22 August 2017 

Baggage that was left behind on departure
The passengers concerned are advised to wait until they are contacted by Swissport to arrange for the delivery of their baggage.

Baggage that could not be retrieved on arrival

  • Baggage from flights operated by Brussels Airlines
    The transporter will contact you to make an appointment. Please note that this is only possible if you filled in a missing baggage report. If you did not do so yet, you can still do so here using the token BRUSNAUG22. 

  • Baggage from all other airlines:
    Passengers who do not wish to wait for their baggage to be delivered to them are free to go to the Swissport Lost & Found desk on the arrivals level to retrieve their bags.

    If you do not collect your baggage, it will be delivered to you in the next few days. The transporter will contact you to make an appointment. Please note that this is only possible if you filled in a missing baggage report. If you did not do so yet, you can still do so here using the token BRUAUG22.
     

Airlines handled by Swissport :
Adria Airways, Aeroflot, Air Algérie, Air Arabia, Air Canada, Air Malta, Alitalia, Atlasjet, Austrian Airlines, Blue Air, Brussels Airlines, Bulgaria Air, Cobalt Air, Corendon, Croatia Airlines, Delta Air Lines, Egyptair, Eurolot, Finnair, Freebird Airlines, Germanwings, Hainan Airlines, Icelandair, LOT Polish Airlines, Lufthansa, Royal Air Maroc, Tailwind Airlines, TAROM, Ten Airways, Thai Airways, Thomas Cook, Ukraine International Airlines, United Airlines, WOWair, Swiss

 

Contact
Swissport:
bru.lostbag@swissport.com

Brussels Airlines:
Baggageservice@brusselsairlines.com

For details on the status of your bag file you can also call +32 (0)2 723 23 62 every day from 9 am to 7pm (Belgian time).

Subscribe to our newsletter